Job Title: Client-Side Portfolio Manager
Location: North London
Salary: Circa £75,000
Hybrid Working: 2–3 days from home
Job Purpose
To oversee the management of a UK-wide portfolio. Working alongside the Head of Estates, the role ensures service delivery, compliance, and effective performance of managing agents.
Key Responsibilities
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🛠️ Take ownership of complex property management issues, driving them through to resolution.
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🤝 Support the Head of Estates in overseeing the Property Management team.
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🏘️ Maintain regular contact with managing agents, leaseholders, residents, resident associations, and third-party management companies.
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🚀 Drive performance and responsiveness of managing agents to ensure high service standards.
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📨 Coordinate and respond promptly to escalated complaints.
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🔒 Ensure compliance with all statutory requirements, including health & safety and fire risk assessments.
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🧐 Assist in acquisition due diligence and manage legal, insurance, finance, consents, and asset-related queries.
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📊 Prepare reports and present at internal management meetings.
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🧭 Act as the link between operational teams and senior management, translating strategic goals into team outputs.
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📞 Handle complex complaints and escalated issues from leaseholders.
Skills & Experience Required
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🎓 Degree educated with AssocRICS, MIRPM or MRICS qualification.
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🏢 Minimum of 10 years’ experience in residential block management, preferably client-side for a property company or ground rent manager/investor.
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📚 Comprehensive knowledge of landlord & tenant law, ground rents, service charges, Section 20, major works, and FTT processes.
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🧹 Strong organisational skills with meticulous attention to detail.
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🗣️ Excellent communication skills, both written and verbal.
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🧑💼 Confident in leading meetings and presenting to stakeholders.
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💻 Proficient in Qube, Microsoft Word, and Excel.
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⏱️ Able to work under pressure, meet deadlines, and manage a high-volume workload effectively.
Contact: Posy Spencer
www.blockrecruit.co.uk | 020 3900 0401 | posy@blockrecruit.co.uk
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If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!